{"id":2509,"date":"2025-08-19T05:00:47","date_gmt":"2025-08-19T05:00:47","guid":{"rendered":"https:\/\/gim.ac.in\/blog\/?p=2509"},"modified":"2026-01-29T07:07:45","modified_gmt":"2026-01-29T07:07:45","slug":"zero-effort-cx-orchestrating-intent-across-customer-touchpoints","status":"publish","type":"post","link":"https:\/\/gim.ac.in\/blog\/zero-effort-cx-orchestrating-intent-across-customer-touchpoints\/","title":{"rendered":"Zero-Effort CX: Orchestrating Intent Across Customer Touchpoints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2509\" class=\"elementor elementor-2509\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14359ef e-con-full e-flex e-con e-parent\" data-id=\"14359ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e1a8166 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"e1a8166\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f2baba0 e-con-full e-flex e-con e-child\" data-id=\"f2baba0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f236abc elementor-widget elementor-widget-n-accordion\" data-id=\"f236abc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. 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d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2530\" class=\"elementor-element elementor-element-8e81af1 e-con-full e-flex e-con e-child\" data-id=\"8e81af1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6d566 elementor-align-center elementor-widget__width-inherit elementor-widget elementor-widget-xpro-taxonomy\" data-id=\"4c6d566\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"xpro-taxonomy.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"xpro-taxonomy-wrapper xpro-taxonomy-layout-horizontal\">\n\t\t\t<ul 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class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/category\/marketing\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tMarketing\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/category\/event\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tEvent\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/category\/coes\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tCoEs\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/category\/alumni\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAlumni\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/category\/admission\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAdmission\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2531\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2531\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Posted by <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2531\" class=\"elementor-element elementor-element-8135268 e-con-full e-flex e-con e-child\" data-id=\"8135268\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4707a7 elementor-align-center elementor-widget__width-inherit elementor-widget elementor-widget-xpro-taxonomy\" data-id=\"f4707a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"xpro-taxonomy.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"xpro-taxonomy-wrapper xpro-taxonomy-layout-horizontal\">\n\t\t\t<ul class=\"xpro-taxonomy-list\">\n\t\t\t\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/workshop\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tWorkshop\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/summer-research-internship-program-srip\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tSummer Research Internship Program (SRIP)\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/summer-internship-program\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tSummer Internship Program\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/slri\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tSLRI\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/see-learning\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tSEE Learning\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/qs-rankings\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tQS Rankings\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/project\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tProject\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/pre-placement-offer-ppo\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tPre-Placement Offer (PPO)\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/phd\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tphd\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/pgdm-bda\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tpgdm bda\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/opportunities\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tOpportunities\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/nova-sbe\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tnova sbe\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/mdp\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tMDP\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/marketing\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tMarketing\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/ida\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tIDA\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/goa-institute-of-management\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tGoa Institute of Management\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/givegoa\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tGiveGoa\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/gim-alumni\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tGIM Alumni\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/fpm-non-residential\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tfpm non residential\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/fpm\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tFpm\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/executive-fpm\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tExecutive fpm\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/event\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tEvent\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/dual-degree-programmes\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tDual Degree Programmes\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/dual-country\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tDual Country\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/dr-hanish-rajpal\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tDr. Hanish Rajpal\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/doctoral\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tDoctoral\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/cssa\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tCSSA\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/cppg\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tCPPG\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/convocation\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tConvocation\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/conference\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tConference\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/co-life\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tCo-LIFE\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/chsdm\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tCHSDM\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/campus-placement\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tCampus Placement\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/bifs\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tBIFS\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/alumni-success-stories\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAlumni Success Stories\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/alumni-reunions\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAlumni Reunions\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/alumni-relations\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAlumni Relations\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/alumni-office\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAlumni Office\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/alumni-meet\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAlumni meet\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/alumni-impact\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAlumni Impact\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/alumni-events\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAlumni Events\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/alumni-engagement\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAlumni Engagement\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/alumni\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAlumni\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/admissions\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tAdmissions\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/achievement\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\tachievement\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/pgdm\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\t#pgdm\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"xpro-taxonomy-list-item\">\n\t\t\t\t\t<a href=\"https:\/\/gim.ac.in\/blog\/tag\/mba\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"xpro-taxonomy-list-content\">\n\t\t\t\t\t\t\t<span class=\"xpro-taxonomy-list-title\">\n\t\t\t\t\t\t\t\t#mba\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccb6b61 dt-archive elementor-widget elementor-widget-wp-widget-archives\" data-id=\"ccb6b61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-archives.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5>Date<\/h5>\t\t<label class=\"screen-reader-text\" for=\"archives-dropdown-REPLACE_TO_ID\">Date<\/label>\n\t\t<select id=\"archives-dropdown-REPLACE_TO_ID\" name=\"archive-dropdown\">\n\t\t\t\n\t\t\t<option value=\"\">Select Month<\/option>\n\t\t\t\t<option value='https:\/\/gim.ac.in\/blog\/2026\/04\/'> April 2026 &nbsp;(14)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2026\/03\/'> March 2026 &nbsp;(27)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2026\/02\/'> February 2026 &nbsp;(16)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2026\/01\/'> January 2026 &nbsp;(24)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2025\/12\/'> December 2025 &nbsp;(1)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2025\/11\/'> November 2025 &nbsp;(1)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2025\/09\/'> September 2025 &nbsp;(6)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2025\/08\/'> August 2025 &nbsp;(5)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2025\/07\/'> July 2025 &nbsp;(23)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2025\/06\/'> June 2025 &nbsp;(6)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2025\/05\/'> May 2025 &nbsp;(3)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2025\/04\/'> April 2025 &nbsp;(2)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2025\/03\/'> March 2025 &nbsp;(2)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2025\/01\/'> January 2025 &nbsp;(1)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2024\/12\/'> December 2024 &nbsp;(1)<\/option>\n\t<option value='https:\/\/gim.ac.in\/blog\/2024\/11\/'> November 2024 &nbsp;(4)<\/option>\n\n\t\t<\/select>\n\n\t\t\t<script>\n( ( dropdownId ) => {\n\tconst dropdown = document.getElementById( dropdownId );\n\tfunction onSelectChange() {\n\t\tsetTimeout( () => {\n\t\t\tif ( 'escape' === dropdown.dataset.lastkey ) {\n\t\t\t\treturn;\n\t\t\t}\n\t\t\tif ( dropdown.value ) {\n\t\t\t\tdocument.location.href = dropdown.value;\n\t\t\t}\n\t\t}, 250 );\n\t}\n\tfunction onKeyUp( event ) {\n\t\tif ( 'Escape' === event.key ) {\n\t\t\tdropdown.dataset.lastkey = 'escape';\n\t\t} else {\n\t\t\tdelete dropdown.dataset.lastkey;\n\t\t}\n\t}\n\tfunction onClick() {\n\t\tdelete dropdown.dataset.lastkey;\n\t}\n\tdropdown.addEventListener( 'keyup', onKeyUp );\n\tdropdown.addEventListener( 'click', onClick );\n\tdropdown.addEventListener( 'change', onSelectChange );\n})( \"archives-dropdown-REPLACE_TO_ID\" );\n\n\/\/# sourceURL=WP_Widget_Archives%3A%3Awidget\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed7aa13 e-con-full e-flex e-con e-child\" data-id=\"ed7aa13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d651179 elementor-widget elementor-widget-n-accordion\" data-id=\"d651179\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2240\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2240\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Latest Articles <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2240\" class=\"elementor-element elementor-element-88f2cd6 e-con-full e-flex e-con e-child\" data-id=\"88f2cd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1015689 xpro-post-grid-align-left elementor-widget elementor-widget-xpro-post-grid\" data-id=\"1015689\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;column_grid&quot;:&quot;1&quot;,&quot;content_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:120,&quot;sizes&quot;:[]},&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;image_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:180,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;column_grid_tablet&quot;:&quot;2&quot;,&quot;column_grid_mobile&quot;:&quot;1&quot;,&quot;image_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;content_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;content_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"xpro-post-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"xpro-post-grid-wrapper xpro-post-grid-layout-1\">\n\n\t\t\t\n\t\t\t\t<div class=\"xpro-post-grid-main cbp\">\n\n\t\t\t\t\t\n<div class=\"cbp-item xpro-post-grid-item\">\n\t\t\t<div class=\"xpro-post-grid-image\">\n\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-7.png\" class=\"attachment-full size-full\" alt=\"Admissions\" srcset=\"https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-7.png 1024w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-7-300x225.png 300w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-7-768x576.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"xpro-post-grid-content\">\n\n\t\t\n\t\t\n\t\t<a href=\"https:\/\/gim.ac.in\/blog\/unlocking-opportunities-at-gim-insights-from-dr-hanish-rajpal-on-pgdm-admissions\/\">\n\t\t\t<h2 class=\"xpro-post-grid-title\">Unlocking Opportunities at GIM: Insights from Dr. Hanish Rajpal on PGDM Admissions<\/h2>\n\t\t<\/a>\n\n\t\t\n\t\t\t\t\t\t\n\t\t\n\t<\/div>\n<\/div>\n\n<div class=\"cbp-item xpro-post-grid-item\">\n\t\t\t<div class=\"xpro-post-grid-image\">\n\t\t\t<img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-6.png\" class=\"attachment-full size-full\" alt=\"Admissions\" srcset=\"https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-6.png 1024w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-6-300x225.png 300w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-6-768x576.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"xpro-post-grid-content\">\n\n\t\t\n\t\t\n\t\t<a href=\"https:\/\/gim.ac.in\/blog\/get-ahead-with-gim-early-admission-scholarships-in-achievers-category-2\/\">\n\t\t\t<h2 class=\"xpro-post-grid-title\">Get Ahead with GIM: Early Admission &amp; Scholarships in Achiever\u2019s Category!<\/h2>\n\t\t<\/a>\n\n\t\t\n\t\t\t\t\t\t\n\t\t\n\t<\/div>\n<\/div>\n\n<div class=\"cbp-item xpro-post-grid-item\">\n\t\t\t<div class=\"xpro-post-grid-image\">\n\t\t\t<img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-5.png\" class=\"attachment-full size-full\" alt=\"Admissions\" srcset=\"https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-5.png 1024w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-5-300x225.png 300w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2024\/11\/Sofi-5-768x576.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"xpro-post-grid-content\">\n\n\t\t\n\t\t\n\t\t<a href=\"https:\/\/gim.ac.in\/blog\/webinar-highlights-cracking-the-code-of-gims-achievers-round-insights-tips-and-fast-trackopportunities-2\/\">\n\t\t\t<h2 class=\"xpro-post-grid-title\">Cracking the Code of GIM\u2019s Achiever\u2019s Round: Insights, Tips, and Fast-Track Opportunities<\/h2>\n\t\t<\/a>\n\n\t\t\n\t\t\t\t\t\t\n\t\t\n\t<\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd21dca e-con-full e-flex e-con e-child\" data-id=\"cd21dca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b8652ec e-con-full e-flex e-con e-child\" data-id=\"b8652ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec07408 elementor-widget elementor-widget-xpro-post-title\" data-id=\"ec07408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"xpro-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"xpro-post-title\">\n<span class=\"xpro-post-title-text\">\n\t\tCracking the Code of GIM\u2019s Achiever\u2019s Round: Insights, Tips, and Fast-Track Opportunities\t<\/span>\n<\/h2>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3746f5 e-con-full e-flex e-con e-child\" data-id=\"b3746f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dab6aca e-con-full e-flex e-con e-child\" data-id=\"dab6aca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d3b4e0 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"6d3b4e0\" data-element_type=\"widget\" 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class='inerCnt'><a class=' sficn' data-effect='' target='_blank' rel='noopener'  href='https:\/\/api.whatsapp.com\/send?text=https%3A%2F%2Fgim.ac.in%2Fblog%2Fwebinar-highlights-cracking-the-code-of-gims-achievers-round-insights-tips-and-fast-trackopportunities-2%2F' id='sfsiid_whatsapp_icon' style='width:40px;height:40px;opacity:1;'  ><img data-pin-nopin='true' alt='WhatsApp' title='WhatsApp' src='https:\/\/gim.ac.in\/blog\/wp-content\/plugins\/ultimate-social-media-icons\/images\/icons_theme\/default\/default_whatsapp.png' width='40' height='40' style='' class='sfcm sfsi_wicon ' data-effect=''   \/><\/a><\/div><\/div><\/div ><div id=\"sfsi_holder\" class=\"sfsi_holders\" style=\"position: relative; float: left;width:100%;z-index:-1;\"><\/div ><script>window.addEventListener(\"sfsi_functions_loaded\", function()\n\t\t\t{\n\t\t\t\tif (typeof sfsi_widget_set == \"function\") {\n\t\t\t\t\tsfsi_widget_set();\n\t\t\t\t}\n\t\t\t}); <\/script><div style=\"clear: both;\"><\/div><\/div>\u00a0<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08a4058 e-con-full e-flex e-con e-child\" data-id=\"08a4058\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-254dfa3 e-con-full e-flex e-con e-child\" data-id=\"254dfa3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c97674b elementor-align-left elementor-tablet-align-left elementor-mobile-align-center elementor-widget elementor-widget-xpro-block-quote\" data-id=\"c97674b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"xpro-block-quote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"xpro-block-quote-wrapper xpro-block-quote-layout-1\">\n\t<div class=\"xpro-block-quote-inner\">\n\t\t\t\t\t<span class=\"xpro-block-quote-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-quote-left\"><\/i>\t\t\t<\/span>\n\t\t\n\t\t<div class=\"xpro-block-quote-content\">\n\t\t\t\n\t\t\t<div class=\"xpro-block-quote-content-wrap\">\n\n\t\t\t\t\t\t\t\t\t<!-- Text -->\n\t\t\t\t\t<p class=\"xpro-block-quote-text\">Customer delight has a new meaning today. And it doesn\u2019t involve a red carpet!<\/p>\n\t\t\t\t\n\t\t\t\t<div class=\"xpro-block-quote-desc\">\n\t\t\t\t\t\t\t\t\t\t\t<!-- Title -->\n\t\t\t\t\t\t<span class=\"xpro-block-quote-title\">Vinay Pushpakaran<\/span>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<!-- Designation -->\n\t\t\t\t\t\t<span class=\"xpro-block-quote-designation\">Founder &amp; CEO - Miyagi Learning Solutions<\/span>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8666a8f elementor-widget elementor-widget-heading\" data-id=\"8666a8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We have all been there. You reach out to a company with what you think is a simple request, and before you know it, you have repeated your details to three different people, switched between two channels, and spent half your lunch break waiting for a resolution. By the time it\u2019s over, you are not impressed, you are exhausted and irritated.\n<br><br>\nB2B, B2C, D2C across any industry - this scenario can play out pretty much the same way.  \n<br><br>\n \n\nThe reality today is that most customers are not looking for grand gestures or the proverbial red carpet. They are looking for three things \u2013 ease, convenience and peace of mind. In a world where time is scarce and patience is shorter, effort has become the new loyalty killer.  \n\n <br><br>\n\nThat\u2019s where zero-effort customer experience comes in. Not as a nice-to-have philosophy, but as a core business strategy. Zero effort CX involves stripping away every ounce of friction, anticipating what\u2019s next, and solving problems before the customer feels the weight of them. Because when you make things effortless, you make the 4-dimensional customer sit back, take notice, appreciate and reward you with their trust, repeat business, and their advocacy. \n\n <br><br>\n\nBut who is this 4-dimensional customer?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6022ba8 elementor-widget elementor-widget-heading\" data-id=\"6022ba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>The 4D Customer <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-774f14c elementor-widget elementor-widget-heading\" data-id=\"774f14c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The evolution of the customer has accelerated over the past 5 years. The lock-down was the tipping point. It opened doors to limitless knowledge, awareness and unlocked expectations that the market is still adapting to meet. The 4-dimensional customer is more informed, more empowered, more impatient and more demanding. They walk in knowing options, pricing, and reviews, often better than the sales teams. They control the journey and expect choice without friction. They don\u2019t like to wait. For them, speed is not an added bonus. It is hygiene. They are willing to pay a higher price, but they demand outcomes, not mere brand promises.  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c6924b elementor-widget elementor-widget-image\" data-id=\"0c6924b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"322\" height=\"308\" src=\"https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2025\/08\/Picture1.png\" class=\"attachment-large size-large wp-image-2547\" alt=\"\" srcset=\"https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2025\/08\/Picture1.png 322w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2025\/08\/Picture1-300x287.png 300w\" sizes=\"(max-width: 322px) 100vw, 322px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7738d elementor-widget elementor-widget-heading\" data-id=\"6d7738d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>How to serve, delight and retain this 4D Customer <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e185d7 elementor-widget elementor-widget-heading\" data-id=\"8e185d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">That is the million-dollar question. But the solution is not as complex or arduous as it seems initially. Build an effortless experience that minimizes the work customers must do to achieve their goal. Make it easy, fast and hassle-free for them to work with you. When brands reduce customer effort, it drives loyalty, lowers cost, and outperforms other delight tactics in service interactions. There is a clear metric for this as well \u2013 the Customer Effort Score.  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8be60ef elementor-widget elementor-widget-heading\" data-id=\"8be60ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><\/br>Customer Effort Score (CES) <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffeea67 elementor-widget elementor-widget-heading\" data-id=\"ffeea67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CES is a single\u2011item metric capturing how easy it was for a customer to resolve an issue or complete a task, typically measured on a 1\u20135 or 1\u20137 scale and averaged across respondents. Loweffort interactions have been found to be closely associated with significantly higher repurchase intent and lower service costs, making CES a practical leading indicator to target in service design and operations. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0329e03 elementor-widget elementor-widget-heading\" data-id=\"0329e03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><\/br>Zero-effort CX<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58593dc elementor-widget elementor-widget-heading\" data-id=\"58593dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Zero-effort CX is the discipline of removing customer effort by predicting intent early, routing it to the right resource (bot, system, or human), and resolving it with minimal input from the customer. It blends intent detection, policy-aware automation, and human escalation within one single service blueprint, so that the experience feels seamless, proactive, and trustworthy. \n\n <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7162cb elementor-widget elementor-widget-heading\" data-id=\"e7162cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><\/br>The Way Forward<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5720aff elementor-widget elementor-widget-heading\" data-id=\"5720aff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Putting zero-effort CX into action starts with one simple goal - make every step easier for the customer. That means mapping their journeys to spot and remove unnecessary handoffs, cutting out the need for them to repeat information, and building guided self-service that actually works.  \n\n <br><br>\n\nTo make these happen, you need to train and lead teams that think ahead, address the \u201cnext\u201d issue before it happens, and give them the tools and authority to resolve things right there in the same channel. Even when policies limit what\u2019s possible, experience-design techniques can make the process feel smoother.  \n\n <br><br>\n\nStructural fixes like sharing context seamlessly across channels stop customers from having to start over. And to know it\u2019s working, you track the CES alongside measures like resolution rate, repeat contacts, and containment. Then you keep iterating, because the less effort your customers put in, the more loyalty you\u2019ll earn. \n\n <br><br>\n\nAs the industry wakes up to the reality of the evolving customer, it becomes imperative to look at the entire business from a customer centric lens. How would YOU want to be served as a customer, not as a business leader? The answer lies somewhere between an easy resolution and a happy post-purchase smile.  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49bd7d4 elementor-widget elementor-widget-image\" data-id=\"49bd7d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"211\" height=\"300\" src=\"https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2025\/08\/VP1-211x300.jpg\" class=\"attachment-medium size-medium wp-image-2517\" alt=\"\" srcset=\"https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2025\/08\/VP1-211x300.jpg 211w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2025\/08\/VP1-721x1024.jpg 721w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2025\/08\/VP1-768x1091.jpg 768w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2025\/08\/VP1-1081x1536.jpg 1081w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2025\/08\/VP1-1442x2048.jpg 1442w, https:\/\/gim.ac.in\/blog\/wp-content\/uploads\/2025\/08\/VP1-scaled.jpg 1802w\" sizes=\"(max-width: 211px) 100vw, 211px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eae201 elementor-widget elementor-widget-heading\" data-id=\"1eae201\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br><b><u><i>About the author<br><\/i><\/u><\/b>\nVinay Pushpakaran is a global keynote speaker, TEDx speaker, and educator with a sharp focus on customer experience and business growth. He is the immediate Past President of the Professional Speakers Association of India and a visiting professor at Great Lakes Institute of Management, Chennai. An alumnus of the GIM (Class of 2004), Vinay brings over 21 years of deep industry experience across customer centricity, marketing, and sales. His work enables organizations to drive growth through a customer-centric lens. He is the Founder &amp; CEO of Miyagi Learning Solutions, a boutique learning firm that has been shaping professionals and students for over 15 years through immersive, outcome-driven programs. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fcf339 e-flex e-con-boxed e-con e-parent\" data-id=\"6fcf339\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vinay actively coaches aspiring professional speakers across India, Malaysia, and the Maldives. <\/p>\n","protected":false},"author":2,"featured_media":2575,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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