Dr. Kheya is an Associate Professor in the Healthcare Management programme at the Goa Institute of Management, India. She is also an Associate of the Lakshmi Mittal and Family South Asia Institute at Harvard University, Cambridge. She was awarded a postdoctoral fellowship as the Bajaj Visiting Research Fellow at Harvard University, Cambridge, Spring 2023. Her areas of research, consultancy, and teaching are in Health Systems Financing and Public Health. She is a Commission Fellow of the Lancet Citizens’ Commission on Reimagining India’s Health System for Universal Health Coverage. Her recent research focuses on policy and implementation assessments of India’s national publicly financed insurance scheme, the Ayushman Bharat- Pradhan Mantri Jan Arogya Yojana (PMJAY), as well as several state-financed health protection schemes in India. She has secured projects as a Principal Investigator from the World Health Organization (WHO) and the Harvard School of Public Health. 
Prior to her academic position at GIM, she served at the Health Division of the NITI Aayog, the policy think-tank of the Government of India, New Delhi, where she implemented key projects such as the NITI Health Index for ranking States & UTs on their performance in Health; the drafting of the Health Chapter of the Three- Year Action Agenda for Government of India 2017-18 to 2019-20 and the NITI District hospital index for monitoring the performance of public hospitals. She also contributed policy inputs on key national health schemes and initiatives.
Her doctoral research was carried out on the role of private sector engagement and participation in disease surveillance under the INSPIRE Fellowship award of the Department of Science and Technology, Government of India. 
 

Publications:

• World Health Organization (2024). Guide on the Defragmentation of Publicly Subsidized Health Insurance Schemes. CC BY-NC-SA 3.0 IGO Available at: https://iris.who.int/bitstream/handle/10665/376747/9789290211341-eng.pdf?sequence=4
• World Health Organization (2024). Review of Defragmentation of Publicly Subsidized Health Insurance Schemes. CC BY-NC-SA 3.0 IGO Available at: https://iris.who.int/bitstream/handle/10665/376747/9789290211341-eng.pdf?sequence=4
• World Health Organization Country Office for India (2023). Process evaluation of the adoption and use of standard treatment guidelines under AB PM-JAY. Available at: https://www.who.int/publications/i/item/9789290210610
• Raza, A., Furtado, K. M., & Mathur, D. (2023). Credentials That Matter While Selecting a Surgeon for Major Surgical Treatment. Patient preference and adherence, 2487-2494.
• World Health Organization. Country Office for India. (‎2022)‎. Policy brief: an assessment of the trust and insurance models of AB PM-JAY implementation in six states. World Health Organization. Country Office for India. https://apps.who.int/iris/handle/10665/363948.https://pmjay.gov.in/policy-briefs
• World Health Organization. Country Office for India. (‎2022)‎. An assessment of the trust and insurance models of AB PM-JAY implementation in six states. World Health Organization. Country Office for India. https://apps.who.int/iris/handle/10665/363947. https://pmjay.gov.in/Reports
• Furtado KM, Raza A, Mathur D, Vaz N, Agrawal R, Shroff Z. The trust and insurance models of healthcare purchasing in the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana in India: early findings from case studies of two states BMC Health Serv Res. 2022 Aug 18;22(1):1056.
• Furtado KM, Kar A. Private Sector Engagement for Infectious Disease Surveillance in Mixed Health Systems: Lessons from a Model Dengue Reporting Network in India. Journal of Health Management. April 2022. doi:10.1177/09720634221091011
• McConnell M, Mahajan M, Bauhoff S, Croke K, Verguet S, Castro MC, Furtado KM, Mehndiratta A, Farzana M, Rashid SF, Cash R. How are health workers paid and does it matter? Conceptualising the potential implications of digitising health worker payments. BMJ Glob Health. 2022 Jan;7(1):e007344. doi: 10.1136/bmjgh-2021-007344. PMID: 35078811; PMCID: PMC8796226.
• Furtado KM, Bhide P, Mathur D, Gedam P, Jha R, Agrawal R, Singh Anand J, Achungura Kabaniha G, DeGraeve H. An Assessment of the trust and insurance models of AB PMJAY implementation in six states. Policy Brief. World Health Organization 2022. Available at: https://apps.who.int/iris/handle/10665/363948
• Furtado KM, Bhide P, Mathur D, Gedam P, Jha R, Agrawal R, Singh Anand J, Achungura Kabaniha G, DeGraeve H. An Assessment of the trust and insurance models of AB PMJAY implementation in six states. World Health Organization 2022. Available at: https://apps.who.int/iris/handle/10665/363947
• Raza A, Furtado KM, Mathur D, Shome BK, Varma V, Singh Anand J, Achungura Kabaniha G, DeGraeve H. Harmonization of purchasing functions of health insurance schemes of Government of Assam. World Health Organization 2022. Available at : https://apps.who.int/iris/bitstream/handle/10665/363944/9789290229131-eng.pdf?sequence=1
• Furtado KM, Raza A, Mathur D, Vaz N. (2020) Assessing the Trust and Insurance Models of Healthcare Purchasing under the Pradhan Mantri Jan Arogya Yojana: early insights from two States. Working Paper. Available at   https://pmjay.gov.in/sites/default/files/2020-02/WP_GIM_study_3.pdf
• Kumar A, Furtado KM et al. The Malady in Healthcare: Agenda for Action. In: Debroy B, Desai KA, ed. On the Trail of the Black. New Delhi:  Rupa Publications; 2017.
• Jain N, Kumar A, Nandraj S, Furtado KM. (2015) NSSO 71st Round: Same Data, Multiple Interpretations. Economic and Political Weekly 50(46-47): 84-87 
• Furtado KM, Kar A. (2014) Health resources in a 200,000 urban Indian population argues the need for a policy on private sector health services. Indian Journal of Community Medicine 39:98-102
• Furtado KM, Kumar A. (2015) Disease surveillance: Engaging the private sector. NITI technical articles. Available at: https://www.niti.gov.in/sites/default/files/2019-01/Disease_surveillance_pvtsector.pdf

July 2023 onwards |  Associate of the Lakshmi Mittal and Family South Asia Institute, Harvard University
January to June 2023 | Bajaj Visiting Research Fellow at Harvard University, Cambridge

2021 onwards | Associate Professor | Goa Institute of Management
2018-2021 | Assistant Professor | Goa Institute of Management
2017-2018 | Consultant | NITI Aayog
2015-2017 | Young Professional | NITI Aayog
2010-2014 | DST-INSPIRE Fellow | University of Pune
2009-2010 | Programme Manager | Prognosis